Frequently Asked Questions
Everything you need to know about Thula's Reputation Ledger, Trust Scoring (0-1000), double-blind reviews, women's safety protections, and Sri Lankan public office listings.
Thula is Sri Lanka’s leading public trust platform and reputation ledger. It allows individuals, companies, and public institutions to build verified reputation profiles and gather authentic peer feedback.
Thula calculates a weighted Trust Score from 0 to 1000 based on verified peer reviews, work history credentials, location proximity verification, and AI sentiment analysis. Older reviews naturally experience recency decay so current performance matters most.
Thula’s double-blind review system prevents feedback extortion and retaliatory ratings by concealing submitted reviews until both involved parties submit their reviews or the review window closes.
Proximity-verified reviews are geographically validated feedback submissions (such as in-person QR scans) that carry 3x scoring weight in calculating a profile’s overall Trust Score.
Thula provides a secure, double-blind, and proximity-verified platform where women can report workplace harassment, misconduct, and safety concerns without fear of immediate employer or peer retaliation.
Thula’s double-blind feedback mechanism holds reviews in escrow until both parties submit or the window expires. Combined with location proximity verification and AI sentiment analysis, women can report toxic behavior while protecting their professional privacy.
Yes, Thula catalogs Divisional Secretariats, District Secretariats, national government departments, and public bodies to improve public service transparency and citizen feedback.
Thula features an AI-assisted dispute resolution framework where users can submit evidence for unfair or fraudulent reviews to undergo transparent moderation by trusted platform mediators.
Yes. Thula follows privacy-by-design principles. Passwords and identity credentials are authenticated securely via Auth0. You maintain full ownership of your public profile data.
Yes, creating public profiles, browsing directory listings, submitting reviews, and checking Trust Scores on Thula is completely free.
Still have questions?
Explore our comprehensive User Guide or learn more about Thula's trust scoring methodology.